Service Now Course in Pune

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Transform Your IT Career with Expert Training on ServiceNow and ITSM Best Practices

Our 3-month ServiceNow + ITSM Training Program is designed to equip freshers and experienced IT professionals with the in-demand skills needed to succeed in today’s dynamic IT landscape. This industry-relevant course covers foundational to advanced concepts in ServiceNow, preparing students for roles in IT service management, support, and automation

Course Highlights

Duration: 3 Months
Level: Beginner to Intermediate
Format: Instructor-led, Hands-on Labs, Real-World Project
Ideal for: Freshers and IT Professionals aiming to upskill and secure roles in ITSM and ServiceNow Development
What You’ll Learn
1. ITSM Fundamentals and ServiceNow Overview
  - Get a strong foundation
    in IT Service Management and learn how ServiceNow automates IT workflows
    and supports critical IT functions.
2. ServiceNow Core Platform Skills
  - Navigate the ServiceNow
    platform, customize forms and lists, configure tables, and gain essential
    UI skills.
3. Key ITSM Modules
  - Master Incident,
    Problem, and Change Management to streamline IT services.
  - Build a user-friendly
    Service Catalog and manage Knowledge effectively.
4. Advanced ServiceNow Development
  - Learn to code Client
    Scripts, Business Rules, and leverage UI Policies.
  - Use Flow Designer to
    automate complex workflows and integrate with external systems via REST
    and SOAP APIs.
5. Performance Analytics and Reporting
  - Design reports and
    dashboards to track KPIs, generate insights, and monitor IT operations
    effectively.
6. CMDB and Asset Management
  - Gain hands-on
    experience managing Configuration Items, relationships, and assets to
    support IT service delivery.
7. ServiceNow Administration
  - Secure your ServiceNow
    environment with proper role configurations, manage user permissions, and
    perform instance upgrades.
1. Capstone Project
  - Apply your skills in a
    practical ITSM implementation project, covering real-world scenarios in
    Incident, Problem, Change, and Knowledge Management.
    
    Why Choose This Program?
    - Job-Ready Curriculum: Tailored to industry
      standards, with comprehensive training on ITSM principles and ServiceNow
      development.
    - Hands-on Learning: Real-world labs and a
      capstone project to build practical skills and confidence.
    - Experienced Instructors: Learn from experts
      with extensive industry experience in ITSM and ServiceNow development.
    - Career Support: Placement assistance
      and resume-building support to help you land your dream role.
    Enroll Today
    Ready to elevate your career in IT service management? Join our ServiceNow + ITSM Training Program and become an in-demand IT professional.

Objectives

ITP Advantages

Structure

Eligibility

Career

Objectives

ITP Advantages

Structure

Eligibility

Career

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